Guardian Angels Care LLC is a home care provider that services Augusta, GA 30909. Home care services allow seniors to remain safely in their own home while receiving medical care or assistance with personal care and other daily tasks. Services vary, but some providers offer companionship services or skilled home health care services for individuals who require ongoing health monitoring, assistance with administering medications or wound care.
Reviews for Guardian Angels Care LLC
1 review | Write a reviewI am a past client
On 8/24/23, I hired Guardian Angels Care LLC to care for my father at his home, after leaving the hospital due to l live out of state. They were to aid with his catheter, medications, light housekeeping, and companion care. Throughout the time with them there were some issues, no one showing up, staff just watching TV or sleeping. I would call and inform the supervisor/ owner Niyetoshia at times she would get rude with me when I would ask if people came in when scheduled. There were some problems throughout the time they were hired. The biggest problem happened on 10/31/23, when they double charged my father $1632.96, the first charge was 10/27 and then again 10/31. After going back and forth with them about not receiving the credit, I was able to get a get from his bank. I asked numerous times asking for documentation about the credit and months later was provided information. In January, I received an email stating that our bank took the money back from them and that I now had a balance of $1632.96, they recharged my father’s account. I never received that money back from them, they insisted that they gave the credit back. They offered to give 50% of it back while the still investigated. I would not agree to half due since that was still a loss. In March after finding out how they got that money, I ended their services. I am to receive the $1512 that was the deposit back and they never returned the deposit to me as of 7/1/24. Worse company ever.